{"id":229,"date":"2026-02-01T19:07:42","date_gmt":"2026-02-01T19:07:42","guid":{"rendered":"https:\/\/ikaros.pro\/?page_id=229"},"modified":"2026-02-01T19:09:50","modified_gmt":"2026-02-01T19:09:50","slug":"retour-en-terugbetalingsbeleid","status":"publish","type":"page","link":"https:\/\/ikaros.pro\/nl\/retour-en-terugbetalingsbeleid\/","title":{"rendered":"Retour- en terugbetalingsbeleid"},"content":{"rendered":"<h2 data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Retour- en terugbetalingsbeleid<\/b><\/h2>\n<p data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">Laatst bijgewerkt:<\/b> 01\/02\/2026<\/p>\n<p data-path-to-node=\"7\">Bedankt voor uw aankoop bij <b data-path-to-node=\"7\" data-index-in-node=\"26\">AiGentic<\/b>. We stellen uw vertrouwen in ons zeer op prijs en willen ervoor zorgen dat u een prettige ervaring heeft tijdens het bekijken, evalueren en aanschaffen van onze WooCommerce-plugins.<\/p>\n<p data-path-to-node=\"8\">Zoals bij elke winkelervaring gelden er ook bij AiGentic algemene voorwaarden voor transacties. Door een bestelling te plaatsen of een aankoop te doen bij AiGentic, gaat u akkoord met de onderstaande voorwaarden, evenals met ons privacybeleid en onze algemene voorwaarden.<\/p>\n<h3 data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">1. Beleid inzake digitale producten<\/b><\/h3>\n<p data-path-to-node=\"10\">AiGentic verkoopt <b data-path-to-node=\"10\" data-index-in-node=\"15\">digitale downloadbare software<\/b> (WordPress\/WooCommerce-plugins). Vanwege de aard van digitale producten, die niet op de traditionele manier kunnen worden geretourneerd, hanteren we specifieke richtlijnen voor terugbetalingen.<\/p>\n<h3 data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">2. 14 dagen geld-terug-garantie<\/b><\/h3>\n<p data-path-to-node=\"12\">Wij staan achter de kwaliteit van onze producten. Als u niet volledig tevreden bent met de plugin, of als deze niet werkt zoals beschreven, bieden wij een terugbetaling aan. <b data-path-to-node=\"12\" data-index-in-node=\"146\">14 dagen geld-terug-garantie<\/b> vanaf de oorspronkelijke aankoopdatum.<\/p>\n<p data-path-to-node=\"13\"><b data-path-to-node=\"13\" data-index-in-node=\"0\">Wij zullen het volledige bedrag terugbetalen indien:<\/b><\/p>\n<ul data-path-to-node=\"14\">\n<li>\n<p data-path-to-node=\"14,0,0\">De plugin is defect, functioneert niet naar behoren of werkt niet zoals beschreven.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,1,0\">U heeft een supportticket aangemaakt, maar ons team heeft het probleem niet kunnen oplossen.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,2,0\">De aankoop is binnen de laatste 14 dagen gedaan.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">Wij verlenen mogelijk GEEN terugbetaling indien:<\/b><\/p>\n<ul data-path-to-node=\"16\">\n<li>\n<p data-path-to-node=\"16,0,0\">Je bent na het downloaden van het bestand van gedachten veranderd.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,1,0\">Je beschikt niet over de technische vaardigheden om de plugin te gebruiken (maar we helpen je graag verder via de support).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,2,0\">Het verzoek om terugbetaling moet binnen 14 dagen na de aankoopdatum worden ingediend.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">3. Hoe vraag ik een terugbetaling aan?<\/b><\/h3>\n<p data-path-to-node=\"18\">Om een terugbetaling aan te vragen, kunt u contact met ons opnemen en uw bestelgegevens doorgeven.<\/p>\n<ul data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\"><b data-path-to-node=\"19,0,0\" data-index-in-node=\"0\">E-mail:<\/b> support@ikaros.pro<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"0\">Contactpagina:<\/b> https:\/\/ikaros.pro\/contact\/<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"20\">Gelieve uw <b data-path-to-node=\"20\" data-index-in-node=\"20\">Bestelnummer<\/b> en de <b data-path-to-node=\"20\" data-index-in-node=\"41\">reden voor het terugbetalingsverzoek<\/b>. We streven ernaar alle terugbetalingsverzoeken binnen ... te verwerken. <b data-path-to-node=\"20\" data-index-in-node=\"117\">24-48 uur<\/b>.<\/p>\n<h3 data-path-to-node=\"21\"><b data-path-to-node=\"21\" data-index-in-node=\"0\">4. Verwerking van terugbetalingen<\/b><\/h3>\n<p data-path-to-node=\"22\">Zodra uw terugbetaling is goedgekeurd, zullen we het bedrag terugstorten op uw creditcard (of de oorspronkelijke betaalmethode). U ontvangt het tegoed binnen een bepaald aantal dagen, afhankelijk van het beleid van uw creditcardmaatschappij (doorgaans 3-5 werkdagen).<\/p>\n<p data-path-to-node=\"23\">Na terugbetaling wordt uw licentiesleutel voor de plugin gedeactiveerd en dient u alle kopie\u00ebn van de software van uw servers te verwijderen.<\/p>\n<h3 data-path-to-node=\"24\"><b data-path-to-node=\"24\" data-index-in-node=\"0\">5. Neem contact met ons op<\/b><\/h3>\n<p data-path-to-node=\"25\">Heeft u vragen over ons retour- en terugbetalingsbeleid? Neem dan contact met ons op.<\/p>\n<ul data-path-to-node=\"26\">\n<li>\n<p data-path-to-node=\"26,0,0\">Via e-mail: support@ikaros.pro<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,1,0\">U kunt deze pagina op onze website bezoeken: https:\/\/ikaros.pro\/contact\/<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Last Updated: 01\/02\/2026 Thank you for shopping at AiGentic. We appreciate your business and want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our WooCommerce plugins. As with any shopping experience, there are terms and conditions that apply to transactions at AiGentic. 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